Before placing your order, please review our What We Bake page. It covers pricing, design rules and important details about your order. By submitting this form, you agree to the Terms & Conditions at the bottom of this page.
Questions before you order? Check our FAQ page.
Terms & Conditions
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⏳ Custom orders need at least one week’s notice.
Picking a date doesn’t lock it in. Your order is confirmed only after I review it, send your quote, and you pay.
Keep an eye on your inbox (and spam folder) for questions and your quote.
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💳 Full payment secures your spot on the baking schedule.
Once you’ve paid, all sales are final. No refunds, cancellations or changes.
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📍 Pickup is in Surprise, AZ. You’ll get the address once your order is confirmed.
Delivery is available for an added cost. No shipping. Cookies don’t like the dark, and they really don’t like being tossed around in a box.
Please arrive on time. Pickup times are scheduled, and late arrivals may not be accommodated. If you can’t make your pickup time, let me know as soon as possible.
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⚠️ Made in a home kitchen that handles wheat, eggs, dairy and nuts. Not allergen-free.
📸 Your cookies may show up on our socials. Planning a surprise? Just tell me and I’ll keep it quiet.
🧊 Every order leaves our hands at its best, and we stand behind our work. From there, keeping it that way is up to you. Keep them cool, dry and out of the sun. Never leave them in a hot car. Arizona melts things fast. Carry the box flat and handle it with care.
Once your order is picked up or delivered, we are not responsible for melted, damaged or broken cookies.
Having issues? Let us know! contact@thedoughpuncher.com